1. General Shipping Information
- Kisanmart.in offers shipping services across India. We strive to deliver your orders in a timely and efficient manner. All shipping charges and delivery timelines will be calculated and displayed at checkout.
2. Shipping Methods and Carriers
- We partner with reliable courier services to ensure safe and prompt delivery of your products. The specific carrier and shipping method will be chosen based on your location, the size and weight of the package, and delivery speed.
3. Shipping Charges
- Shipping charges vary based on the product’s weight, dimensions, and the delivery location. Any applicable shipping fees will be clearly displayed at the time of checkout. Kisanmart.in reserves the right to adjust shipping charges without prior notice.
4. Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional events, processing times may be longer. Kisanmart.in will notify you if there is a significant delay in processing your order.
5. Delivery Time
- Delivery timelines depend on the shipping method selected and the destination. Estimated delivery dates will be provided at checkout. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as weather conditions, public holidays, or courier delays.
6. Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
7. Shipping Restrictions
- Certain products may have shipping restrictions based on their size, weight, or destination. Kisanmart.in reserves the right to refuse or cancel orders that cannot be shipped due to these restrictions. If your order is affected, we will notify you and provide a full refund.
8. Delivery Address
- Please ensure that your delivery address is complete and accurate. Kisanmart.in is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned due to an incorrect address, the customer will be responsible for any additional shipping charges.
9. Delivery Issues
- If your order is delayed or lost during transit, please contact us immediately. We will work with the courier service to resolve the issue. Kisanmart.in is not liable for delays caused by external factors such as courier service issues or natural disasters.
10. Damaged or Missing Items
- If you receive a damaged package or if any items are missing from your order, please contact us within 24 hours of delivery. We may require photos of the damaged package and products to process a claim. Kisanmart.in will arrange for a replacement or refund at our discretion.
11. International Shipping
- At this time, Kisanmart.in does not offer international shipping. All orders must be shipped to addresses within India.
12. Order Cancellation
- Orders can be canceled prior to shipping by contacting our customer support team. Once an order has been shipped, it cannot be canceled. In such cases, customers may need to follow our return policy for further assistance.
13. Force Majeure
- Kisanmart.in is not liable for any delays or failures in delivery due to circumstances beyond our control, including but not limited to natural disasters, strikes, or transportation disruptions.
